Your session will consist of 25 minutes of active photographing; the other 5 minutes is reserved for moving around to different spots for a change in scenery and backdrop.

We believe in an offer of convenient 30 minute sessions and photos from just £12.50 each creates demand for photo sessions that wouldn’t otherwise happen.

It rarely happens, but you are welcome to not buy any photos from your gallery. However, if you decide to buy 3 photos or less, before booking any future photo sessions with us, we will require you to make a £62.50 prepayment which will be applied towards your future purchase order*. 

If you have had at least 3 sessions and your average purchase size across all your completed sessions is below £100, your prepay amount will be £100 for any subsequent session that you book*. This is to protect financially our hard-working team behind.

*Please note that the £62.50 and £100 prepayments are non-refundable and will be deducted from the final cart amount associated with the booking that you prepaid for. If you purchase less than the prepayment amount worth of photos, you will not be refunded the remaining amount of your prepayment.

We offer the following photography-related services and products:

• Weaning Ceremony Photography
• Maternity Photography
• Family Photography
• Birthday Photography
• Couple Photography
• Wedding or Anniversary Photography or
• Custom Request Photography

For our customers:

• We have an amazing refer-a-friend program that rewards you for spreading the word about our services because we’re loyal like that 😉 Earn 1 free photo for every friend who books and attends their session. For every completed referral, you will receive a free download in your next gallery with us! And if you happen to purchase your whole gallery, you’ll receive a £12.50 credit instead! Click here for more information.
• We also love our repeat customers!

Editing & Retouching:

We do offer beauty retouching at an additional fee. All photographs must be purchased before they can be retouched. Our basic beauty retouching is £30 per face (per photo). If you purchase more than 10 photos, the price drops to £15 per face (per photo). Beauty retouching includes:

• Skin smoothing
• Sharpening eyes
• Teeth whitening
• Shine removal

Gift cards: Please click here to send a gift card.

• Event photography. Please submit a request with your event details. Submission of event request does not guarantee coverage, which is contingent on photographer availability. Events must be booked for a minimum of 1 hour and rates start at £140/hour for your first hour with subsequent hours at £100/hour. Event photography bookings require prepayment that is fully refundable up to 5 business days prior to your scheduled event. Any events outside of city central or that occur outside of typical hours may be subject to an additional charge starting at £62.50 to account for time and transportation considerations.
• Product photography – IF you have a studio, lighting, and just want a photographer to show up. We can also provide photography for products on models (e.g. jewelry) – though models are not automatically included.
• Corporate headshots – Photographer to your company (or location of your choosing) to do back-to-back sessions of your team at £350/hour.

We DO NOT offer:

• Manipulating body shapes
• Removing shadows
• Removing double chins
• Adding makeup
• Swapping faces
• Removing items in photos/background
• Manipulating hair

Please make a booking through our booking calendars, which reflects the most up-to-date calendar of availability.

Our booking calendar allows you to book sessions up to at least 4-6 weeks out, so if you want something farther out, feel free to contact us with your request or keep checking back in as the date approaches!

If you’re looking for a last-minute/same-day session, there’s a 7 Days cutoff on the online booking system. You can always contact us to see if there is any last-minute availability, will try our best but no guarantees.

You can book other locations by special request by contacting us by submitting a custom photography request.

A travel fee of £25 may be applied to secure the session, depending on the location and proximity to public transport. You are welcome to book a specific or alternative location as your preference rates are subject to negotiation.

Your 30-minute* session is sufficient for one person doing multiple outfit changes, locations, and poses, we promise!

Two consecutive sessions may be good for things like a couple who also wants to take individual professional headshots as well as couple shots, or any sort of larger group that would also like to take individual shots.

Please keep in mind: If you book back-to-back sessions or multiple sessions, your photo galleries will be split accordingly based on time, meaning you will be receiving separate galleries for each 30 minute session.

 Additionally, in the case that you book two (2) back-to-back or multiple sessions, you will be asked to prepay £62.50 for the second additional session you book. 

For each additional session, you book after the two (2), you will be asked to prepay £100 for each additional session*.

*Please note that the £62.50 and £100 prepayments are non-refundable and will be deducted from your final cart amount associated with the booking that you prepaid for. If you purchase less than the prepayment amount worth of photos, you will not be refunded the remaining amount of your prepayment.

Note: Your session will consist of 25 minutes of active photographing; the other 5 minutes is reserved for moving around to different spots for a change in scenery and backdrop.

Absolutely! We encourage you to bring a friend or a pet or anyone that makes you happy and may want to appear in photos with you or even just come along for emotional or physical support they are welcome.

Please keep in mind that while our outdoor sessions do not have limitations in terms of party size, many of our indoor studios can only host a certain amount of people for a shoot.

Please note, if you’d like to bring pets and/or props (notably smoke bombs), please check with the location authority (your location details can be found in your booking confirmation email) to verify whether or not it is permitted in advance of your session.

We strongly recommend planning to arrive at least 10-15 minutes early to account for any transportation issues, etc. If you are running late, please text or call your photographer immediately to let them know!

If you are more than 10 minutes late, you will be charged a £15 penalty. Photographer will work for the remainder of your allotted session timeframe, and subject to their schedule, can extend if there’s availability, but please note that an extension is not guaranteed.

If you are more than 20 minutes late, you will be considered a no-show and will be charged a £30 penalty. Depending on photographer’s schedule and availability, you may still have a shoot, but it is not guaranteed. As a no-show, we will require a £62.50 booking fee for any future bookings where the fee will be applied towards the purchase from your next booking*.

Photographer arrive at least 15 minutes prior to their session time, but in the case that they are running late, they will still honor your entire booked session length (unless you prefer an abbreviated session). Please let us know if your photographer is late, and we will apply a discount to your session of 10%. If photographer is late and you cannot shoot for your entire scheduled session length due to limitations within your schedule, please notify us at hello@rajan.com.np and we will work to figure out a solution that you’re comfortable with.

*Please note that the £62.50 prepayment is non-refundable and will be deducted from your final cart amount associated with the booking that you prepaid for. If you purchase less than £62.50 worth of photos, you will not be refunded the remaining amount of the £62.50.

Note: Your session will consist of 25 minutes of active photographing; the other 5 minutes is reserved for moving around to different spots for a change in scenery and backdrop.

We typically works rain or shine, so if you are not willing to be photographed in rain, snow or other various elements, please proactively cancel your session before 10:00am 2 days prior to your scheduled shoot. Failure to cancel will be taken as a willingness to be photographed in these elements (and truthfully – oftentimes yields really amazing shots!)

• If it’s really hot and sunny – our photographers will help find shaded areas that work!
• If it’s really overcast – believe it or not, overcast skies are amazing for photo shoots so don’t be afraid of cloud cover ruining things.
• If it’s raining – rain can be amazing for achieving moody or dramatic shoots. Also working with props like umbrellas, a cute poncho, or rain boots can make for a totally fun session! That being said, if you are uncomfortable shooting in the rain, you must proactively cancel your session by 10:00am, 2 days before your session so please be on top of checking the weather since late cancellations, even if it’s due to rain, will still be subject to our cancellation policy.
• If it’s chilly – make sure you have things that will keep you warm enough to still enjoy your shoot – scarves, gloves, hats, thick socks, etc.

Your photographer will be able to make the best of all kinds of weather!

That being said, in the case of severe weather (lightning, tornadoes, hurricanes, blizzards, and other acts of God) – we will proactively cancel your session out of consideration for your and photographer’s safety!

We always recommend bringing water to stay hydrated, sunblock to protect your skin, perhaps a snack to keep your blood sugar from dropping. Your sessions are outdoors, make sure you bring seasonally appropriate things, you’re comfortable.

We encourage you to bring accessories and props to get the most out of your session! Prop-wise, things that can be fun (and feel free to think outside the box!): wigs, glasses, bubbles, confetti, balloons, instruments, athletic equipment, etc.

If you are shooting with an infant or a young child, we recommend bringing their favourite toy, blankets, and things that they enjoy that will also grab their attention so the photographer will more successfully capture them looking towards their desired direction.

If you are shooting with a pet, we recommend bringing treats, water, and their favourite toy (we know a lot of dogs love squeaky toys!) to help our photographers capture their best angles as well! Having poop bags on hand is also recommended.)

Wear something that makes you feel your best! We recommend bringing multiple outfits or options so you get the most out of your session and leave with variety in your gallery, avoid any super-loud prints since you don’t want your clothing to upstage your face!

Currently, we do not provide hair and makeup services, so come camera-ready with your hair and makeup done how you like! Most of our clients self-style and they look fantastic. But if you want to get your makeup or hair professionally done, go for it! A good blow out never hurt anyone.

Your gallery of 40+ photos will be processed and sent to your provided email within 3-5 business days following your session. If you experience any delays, please feel free to reach out to our team at hello@rajan.com.np. Please note that the gallery size of 40+ photos only applies if you are on time to your session.

From the time your gallery is sent to you, you will have 7 days to view, share, and select your photos for purchase. If you require an extension, please contact us.

The photos that you see in your gallery are the photos that you will be able to download (without watermark) once purchased. Once photos are purchased, refunds are no longer allowed.

The photos in your digital gallery will be lightly edited – i.e. basic color-correction, cropping, and lighting adjustments – as a complimentary service from photographer. It does NOT include any photoshop image manipulation of objects, faces, bodies or clothing (i.e. retouching). Please keep in mind there will be some variation to get a sense of the range of editing you will receive, please view photos on our website and Instagram.

If you would like any adjustments to the editing after receiving your gallery, this can be done for an additional fee of:

£10 per photo per iteration for purchased photos, or £50 per iteration for full gallery purchases we will not edit any photos prior to purchase.

As a gentle reminder, our sessions are free and there is no obligation to purchase; we are able to provide you our per photo price point because lightly-edit in the style. Editing is a time-consuming process, so we cannot re-edit indefinitely or re-edit free of charge for purchases that are less than the full gallery.

To request, please email us at hello@rajan.com.np

You will receive an email once your gallery is ready for viewing. Your gallery will be online and will feature your high-resolution photos.

Your gallery will be shareable and will also allow you to select favourites as well. You can select photos to purchase and the high-resolution photos will be available for download following your purchase. We do offer printing photos with our trusted partners.

Yes you have full rights to the photos you purchase.

When you receive your gallery, you are provided with multiple options to keep your photos private (in your gallery info tab, and at checkout!). If you do not choose to keep them private, we and our partners may post photos taken during sessions on our website or social media platforms for the sole purpose of marketing & may also use the photos in portfolio.

Please note that you own rights only to photos that you purchase. You may not post or distribute photos that you have not yet purchased, even with the presence of a watermark. If it is discovered that a photo is being used that has not been purchased, you will be asked to remove the photo and if you refuse to comply within 24 hours, you will be charged £30 per photo or may use DMCA process.

We do offer beauty retouching at an additional fee. All photographs must be purchased before they can be retouched. Our basic beauty retouching is £30 per face (per photo). If you purchase more than 10 photos, the price drops to £15 per face (per photo).

Beauty retouching includes:

• Skin smoothing
• Sharpening eyes
• Teeth whitening
• Shine removal

It does NOT Include:

• Manipulating body shapes
• Removing shadows
• Removing double chins
• Adding makeup
• Swapping faces
• Removing items in photos/background
• Manipulating hair

To request, please email us at hello@rajan.com.np

We do not offer printing services in-house but we can process your order to our trusted partners and delivered it to your home. Also, you are free to use any printing service you like after you receive the photo files.

In order for us to maintain our scheduling, we require our clients to confirm their sessions via text and/or email (you’ll be contacted both ways).

We try not to cancel our clients’ sessions, but in the case that a client has not been reachable and has not confirmed their session by the requested times provided in their texts and emails, our system will automatically cancel your session out of consideration to our photographers and other customers.

If you’ve requested a booking but are subject to a £62.5 or £100 prepayment fee (due to a prior late reschedule/cancellation, a previous session for which you did not purchase photos or an average order size that falls below £100 across 3 completed sessions), if you do not provide the booking fee by the requested deadline, your session will be cancelled.

If you still feel you have been wrongly cancelled, please reach out to us at hello@rajan.com.np. Please keep in mind that our regular customer service hours are Monday – Friday 9:00am to 5:30pm.

For all regularly booked sessions (i.e. sessions booked via the website): We totally understand that life happens and sometimes you’ll need to reschedule or cancel your session. Out of respect for our services and other customers, any changes to your session (this includes cancellations and reschedules to a future date) must be made by 10am two days prior to your current session. You may easily cancel or reschedule your session via the self-manage page (link found in the booking confirmation email). You may also email hello@rajan.com.np to cancel your session.

Please note that in the case that any customer reschedules or cancels after the timeframe listed above, they will be charged a £30 late cancellation fee.

For custom sessions (i.e. sessions booked outside of the website offering): Out of respect for our services that hold schedule for your session, we ask that you notify us by 10:00am THREE days before your scheduled session if you need to cancel or reschedule for a full refund. Anything rescheduled after that timeframe will include a £40 penalty. Anything cancelled after that timeframe will forfeit the entire deposit. In order to cancel or reschedule a custom session, you will need to email: hello@rajan.com.np with your request.

We love providing our customers with quality photos and a fun experience! That being said, out of respect to the hard-works, we cannot financially sustain working with clients who repeatedly cancel or reschedule sessions last minute (thus blocking slots from other potential clients) or don’t show up to their sessions leave photographers waiting for them. Therefore, for anyone who late cancels or is a no-show,  we will require a £62.5 prepayment for any future bookings that will be applied towards the purchase from your next booking*.

For prepaid gallery and gift card sales: If you are a no-show, you will forfeit the value of your gallery and it can not be applied towards any future purchase.

*Please note that the £62.5 prepayment is non-refundable and will be deducted from your final cart amount associated with the booking that you prepaid for. If you purchase less than £62.5 worth of photos, you will not be refunded the remaining amount of the £62.5.